Turn a product question into a paid order — inside the chat
A buyer who waits an hour for a reply in Telegram or Instagram may already have bought somewhere else. AdChat answers at once, sends the invoice in the same conversation, and reminds the buyer who went quiet.
How does AdChat help an online store?
AdChat automates the conversation between a store and a buyer in Telegram and Instagram. A flow answers the questions about price, size and delivery, a payment block sends a Click or Payme invoice inside Telegram, and a follow-up message returns the buyers who did not finish. Your team joins from a shared inbox when a person is needed.
- Channels
- Telegram and Instagram in one inbox
- Payments in chat
- Click and Payme through Telegram Payments (Pro plan and up)
- Sales commission
- None — money goes straight to your merchant account
- AI seller
- Catalog of up to 500 products, Business plan
- Price
- Free up to 300 subscribers; Pro from $13 a month
Answer “how much is it?” before the buyer leaves
Build a flow that reacts to the words buyers actually type — price, size, delivery — shows the right product, and asks one simple question that moves the choice forward.
- Keyword triggers in Telegram and Instagram Direct
- Ready templates: catalog, order, FAQ, prices, out-of-hours reply
- Product cards with a photo, a price and buttons
- Questions that save size, district or phone to the subscriber profile
- Handoff to a person for discounts, complaints and complex choices
An AI seller that knows your catalog
Upload the catalog and your delivery and return rules. The AI seller answers in the buyer’s language, quotes the real price, takes the order and sends a Telegram invoice. When it should not answer, it passes the chat to you instead of guessing.
- Catalog of up to 500 products, imported from CSV
- Knowledge base for delivery, returns and working hours
- Persona: seller name, tone and language — Uzbek, Russian or English
- Hands off on discounts, complaints or your own stop-words
- Test chat before you publish
Bring buyers back without spamming everyone
Tag buyers by what they asked about and what they bought, then write only to the people a message is relevant for: a restock to those who waited for it, a reminder to those who did not finish the order. In Telegram you can write at any time; in Instagram only while the person’s 24-hour window is open.
- Abandoned-order and reactivation flow templates
- Broadcasts filtered by tags and custom fields
- Sequences: a series of messages after the first purchase (Pro)
- Goals and conversion tracking for links and campaigns
- New orders and answers sent to Google Sheets (Pro)
How a store starts selling with AdChat
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Connect Telegram or Instagram
Paste the bot token from @BotFather or sign in with Instagram. Both channels can work at once from the Pro plan.
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Launch the catalog or order template
Replace the sample products and texts with your own, and test the flow in dry-run mode before it goes live.
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Turn on payments
Connect Click or Payme to your bot in @BotFather, add the payment block to the flow, and receive payments to your own merchant account.
Questions from online stores
Email us — we reply within 1 business day.
Can I sell through Telegram without a website?
Yes. The bot shows products, answers questions, collects the order details and sends an invoice that the buyer pays inside Telegram. Orders and payments are visible in AdChat, and each new order can be added to a Google Sheet.
Which payment systems work inside the chat?
Click and Payme, through Telegram’s native payments. You need your own merchant agreement with Click or Payme and connect the provider to your bot in @BotFather. In-chat payments are part of the Pro and Business plans and work in Telegram only.
Does AdChat take a commission on my sales?
No. You pay for the AdChat plan only. The payment goes from the buyer to your merchant account through Click or Payme, which charge their own fees under your agreement with them.
Can the AI seller answer in Uzbek?
Yes. You set the seller’s language — Uzbek, Russian or English — and it answers buyers in their own language. The AI seller is available on the Business plan and is switched on separately in the workspace settings.
Stop losing leads in your DMs.
Two minutes to your first flow. No card. No call. No "let's chat about your needs."
- Free up to 300 subscribers
- 2-min setup
- Cancel any time