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BroadcastsSalesAudience

How to plan and send your first targeted chat broadcast

A simple framework for sending a useful broadcast to the right customers without sounding like spam.

A business owner planning a focused message for a selected customer group

Your first broadcast should solve one timely problem for one defined audience. Choose a single goal: bring people to a new product, answer a recurring question, or fill an available delivery slot.

Build one clear message

Open with the value, give the essential details, and end with one action. A focused message to 80 interested people is better than a generic promotion to everyone. Send a test to yourself first and confirm every link, price, and delivery promise.

Learn before scaling

In AdChat, select the relevant tagged audience and schedule within sensible hours. Measure delivery, replies, clicks where available, orders, and opt-outs. Repeat the idea only when the audience found it useful; do not increase frequency just because a send was technically successful.